Frequently Asked Questions
Where are you located?
76 Byamee Street, Dapto NSW. Located next to the local police station.
Do you have parking on site?
Free street parking front & rear of shop available — rear access via Mall Lane.
How do I pay?
Scan the QR code on each machine or use the in-store kiosk. Tap & go only.
Do I need to bring detergent?
No — soap & softener are included in each wash. Our machines are pre-loaded for your convenience with hypo-allergenic and eco-friendly detergent and softener.
What machine size do I need?
We offer machines from small everyday loads through to large family washes, doonas, and blankets. Look for the “Max Fill” lines on the machines to guide you to the best fit. Over-filling can lead to machine errors and sub-standard laundry outcomes.
How long does laundry take?
Most wash and dry cycles can be completed in under 1 hour, depending on load size and fabric type.
Are pets allowed?
Yes — and we have dedicated pet-only machines.
Is it safe?
Yes. The venue is cashless and monitored by 24-hour CCTV. Our automatic door will open at 6am and close at 10pm daily.
Do I need to stay on site?
You’re welcome to stay or return when your cycle is finished. Take advantage of our complimentary SMS service which will inform you as your wash or dry cycle is almost finished.
Is wifi available?
WiFi is not currently available, however we offer a comfortable seating area with small tables and power points so you can bring your chargers for your devices, or work while your laundry is running.
What if a machine stops or errors?
Clear instructions are displayed in-store for assistance. Otherwise, contact technical support for further assistance 1800 954 832