Frequently Asked Questions
Where are you located?
76 Byamee Street, Dapto NSW. Located next to the local police station.
Do you have parking on site?
Free street parking front & rear of shop available — rear access via Mall Lane.
How do I pay?
Scan the QR code on each machine or use the in-store kiosk. Tap & go only.
Do I need to bring detergent?
No — soap & softener are included in each wash. Our machines are pre-loaded for your convenience with hypo-allergenic and eco-friendly detergent and softener.
What machine size do I need?
We offer machines from small everyday loads through to large family washes, doonas, and blankets.
How long does laundry take?
Most wash and dry cycles can be completed in under 1 hour, depending on load size and fabric type.
Are pets allowed?
Yes — and we have dedicated pet-only machines.
Is it safe?
Yes. The venue is cashless and monitored by 24-hour CCTV.
Do I need to stay on site?
You’re welcome to stay or return when your cycle is finished.
Is wifi available?
WiFi is not currently available, however we offer a comfortable seating area with small tables and power points so you can bring your chargers for your devices, or work while your laundry is running.
What if a machine stops or errors?
Clear instructions are displayed in-store for assistance. Otherwise, contact technical support for further assistance 1800 954 832